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Nappai Documentation

Typeform Webhook

Typeform Webhook is the entry point of a flow that starts with Typeform responses. Every time someone submits a form, Typeform sends the response to the flow and the flow runs with it, without you having to check Typeform from time to time.

It is useful for reacting right away to each response: registering whoever signs up, telling your team, or asking an AI agent to read the response and act on it.

When to use it

  • Someone registers for your event with a Typeform form and you want to create them in your CRM and send them the confirmation.
  • A customer leaves a low rating in your survey and you want to alert your support team right away.
  • A quote request form arrives and you want an AI agent to prepare a first answer.

Configuration

You need a Typeform API credential with a personal access token from your Typeform account. See Credentials.

FieldWhat it does
Credential (required)The Typeform API credential of your account.
DataFor testing the component in the editor: paste a sample Typeform response here and run the flow. When the flow runs for real, this field is filled by the response that arrives from Typeform.

Output

The Response Form output returns the form’s answers, one per question, with the answer type (for example text, email, number or chosen option) and the value the person typed or picked.

The Data output returns the same answers with more context: the response ID, the question’s ID, reference and type, the form title and the full submission (raw_event).

You can connect it to an agent that reads the answers, to an email component or to your CRM component.

Example

A language school collects course registrations with a Typeform form.

  1. Create a flow with Typeform Webhook as the first component and pick your Typeform API credential.
  2. Connect the Response Form output to an agent instructed to extract the name, the email and the chosen course.
  3. Connect the agent to an email component that sends the student the confirmation of their registration.

Good practices

  • Test the flow in the editor by pasting a sample response into Data before you receive real responses.
  • A flow can only have one webhook component.
  • Typeform: look up forms and past responses, and create new forms.