Project flow as Tool
Project flow as Tool turns another of your flows into a tool for an agent. The agent reads the name and description you give it and decides when to run the flow during the conversation.
When to use it
- Giving an agent a whole process, such as “create quote”, as if it were a single action.
- Reusing flows that already work as tools for different agents.
Configuration
| Field | What it does |
|---|---|
| Flow Name | The flow the tool runs. Press the refresh button to see your flows. |
| Name | The tool’s name, as the agent will see it. |
| Description | What the tool does and when to use it. The agent decides from this description. |
Advanced options
| Field | What it does |
|---|---|
| Return Direct | On, the flow’s result is returned as the answer as it is, without the agent rewriting it. Off by default. |
Output
The Tool output is the tool. Connect it to an agent’s tools connector.
Example
A renovation company has a flow that calculates quotes.
- Add Project flow as Tool and choose that flow in Flow Name.
- Type
calculate_quotein Name and in Description “Calculates a renovation quote from the square metres and the type of work”. - Connect Tool to the customer service agent.
Related components
- Sub Project flow: runs a flow as one more step.